For billing data, you have access to three sources of information around The Food Corridor platform:
Your TFC reports (both HTML view and CSV download)
Stripe reports (exported into CSVs)
Your Stripe dashboard
These all have different strengths and weaknesses.
TFC reports:
Show summaries and breakdowns of all billed invoices, including client name, invoice number, charge type, description, billed date, tax amount, platform fees, and gross and net revenue
Include manual (cash or check) payments
Are run against The Food Corridor's server and can be tweaked by TFC
Count any ACH payment as successful until it fails
Refunds may slightly lag behind what is shown in Stripe
Please contact The Food Corridor if your reporting needs are not being met.
Stripe reports:
Have a lot of data in them
Include all payments that have been processed through Stripe
Also include any other Stripe transactions your kitchen may have made
The Stripe dashboard:
Is great for general trends and is easy to use
However, the numbers in the Stripe dashboard, per support emails from Stripe, are not accurate. As of February 2018: "At the moment [the dashboard is] great for trends and getting a very generalized overview, but for specific information it's best to head to the analytics section or the respective reports. I'm afraid I've not got a timeline to say when the graph will be more reliable in terms of numbers, but we're hoping to tackle it soon."