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How does manual ACH verification work?
How does manual ACH verification work?

How to verify your bank account

Gnomes avatar
Written by Gnomes
Updated over a week ago

If you are unable to verify your bank account, you may need to verify it manually. Click the gear icon in the upper right corner ⚙️ > Account Settings > Payment Method > Select your preferred payment method > Bank Account > enter your Account Holder name and email address > Continue > a pop up window will appear, asking you to link your bank account > click ‘manually verify instead’ at the bottom of the message.

  • Enter your bank account and routing number here

  • 1-2 business days after you do this, depending on your banking institution, our payment processor will either send one deposit of $0.01 or two microdeposits under $1.00 in that account. This is to verify that this is your account. Follow the prompt that is given on the payment screen. 


  • If the instructions read that Stripe will send one $0.01 deposit, follow these instructions:

    • Look for this deposit in your bank account.
 Stripe will send a single, 0.01 USD microdeposit to your bank account with a unique, 6-digit descriptor code that starts with SM.

    • Click here to enter the 6-digit descriptor code. For example, if the code is SM1234, you'll enter the numbers 1234. This verifies that you own the bank account.


  • If the instructions read that Stripe will send two microdeposits under $1.00, follow these instructions:

    • Look for the deposits in your bank account. Stripe will send two, non-unique microdeposits to your bank account, with a statement descriptor that reads AMTS: <amount1>,<amount2>. You will enter the deposit amounts to verify your bank account.

  • Once your bank account has been verified, payment processing proceeds as usual.



Things to double check:

Does the name on the bank account match, exactly, the name you added in the payment capture page?

Tip: while you're waiting on the microdeposits, you can update your payment method to a credit card in the meantime. Once you receive the microdeposits, you can "update" your payment method back to ACH, re-fill out your ACH info and enter the 2 deposits to verify. 

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