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What are off-peak hours? How are they applied to a booking?
What are off-peak hours? How are they applied to a booking?
Gnomes avatar
Written by Gnomes
Updated over a week ago

Off peak hours can be set for each calendar, and a different hourly rate can be set for those hours on that calendar. 

Each calendar can have a timeframe for off-peak hours (e.g. 11pm-5am), in order for the off-peak rate to apply automatically when a client creates a booking in that window of time. 

The off-peak calendar setting will apply to clients on hourly plans and credit-based monthly plans. Note: If you create a plan that has a % of calendar rates discount or upcharge, the percentage will also apply to off-peak calendar rates.

For clients on time-based monthly plans, you can add an off-peak overage tier rate when creating that plan for clients that you want to have take advantage of an off-peak rate.

Set, remove, or edit off-peak hours and the rate

Go to Kitchen Settings > Calendars > Edit (pencil icon). Here, you can make any changes to the off-peak rates for the calendar.

In order to have the hourly rate "override" the off-peak hour rate instead, simply remove any off-peak hours from each calendar's settings by unchecking the box. With no off-peak rates, the hourly price of the calendar will take precedence.

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