The Primary Contact is the main admin on your kitchen account who receives important support emails and account notifications from The Food Corridor. This should be your team's go-to person for managing the account.
To update your Primary Contact:
Go to Account Settings
Click My Account
Find the admin you want to make the new Primary Contact
Click the plus button in the Notifications column next to their name
Toggle on Primary Contact
Select "Yes, Continue" to send the verification email
What happens next?
A verification email will be sent to the current Primary Contact to confirm the change. Once they verify, the new admin will become the Primary Contact for your account.
Why does this matter?
The Primary Contact receives all support communications and account update notifications, so keeping this information current ensures the right person stays informed about your kitchen's account.