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What is Digital Sign-In / Sign-Out?
What is Digital Sign-In / Sign-Out?
Gnomes avatar
Written by Gnomes
Updated over a week ago

Throw the paper logs away and bring more accuracy to your kitchen's hour tracking!

Digital sign-in and out sheets are an easy way to reconcile hours used vs. hours reserved in the kitchen.

Each of your clients is automatically assigned a 4 digit pin that is linked to their Food Corridor account. 

Clients can find their unique pin on their Bookings tab, and you can access these pins from your Reports Tab > Signin Pin Report

When clients arrive at the kitchen, they can sign-in 2 ways:

  1. On their phone. Log-in to their account > Bookings tab > Sign-in Sheet > enter your pin > clock in.

  2. Via a sign-in station the kitchen provides. This may be a computer or tablet in the kitchen. The browser should be set to

To sign-out, the clients will follow the same process!

Clients can also leave a note if the kitchen is left dirty, to report mechanical issues, or to the kitchen know about supplies that are running out.

To view & reconcile your kitchen's Digital Signin/Signout data

You can view, add, and edit sign-ins for clients from your Clients tab > Manage Sign-In.

The invoices pull from the booking time on the calendar, and not from the Signin/Signout data. So to ensure you are capturing all of your revenue for kitchen time, you will want to reconcile hours booked vs. hours used

Start by going to your Reports Tab > Signin. You can reconcile the hours by any one of the three options below: 

  • Add the additional booking time to your client’s accounts as new bookings - Open the Signin Reconciliation report > click 'see on calendar' > create booking > assign to that client

  • Extend the original booking time to match the hours used - Open the Signin Reconciliation report > click 'see on calendar' > Click on booking > Edit

  • Add a one-time fee to the client's account for the additional amount at the end of the month (one-time fees are billed to the client within 24 hours)

    • Open the Hours Used versus Hours Booked report to see the Difference. Then go to Clients tab > Client > Fees/Credits > Add > Custom Fee

    • Open the Signin Reconciliation report to see difference in the 'Signed In Hours Minus Booked Hours' column. Then go to Clients tab > Client > Fees/Credits > Add > Custom Fee

Need ideas to encourage your clients to use the sign in/sign out feature everyday?

A fee is usually an effective way to enforce a new policy. Another option would be to provide incentives, such as 3 free kitchen hours or a month of free storage, to a client that signs in/out for every booking in a month.

Here is more information to get your clients started with the sign-in/out feature.

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