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I am onboarding with a kitchen. How do I contact them?

Learn how to contact your kitchen with any onboarding questions before you have been approved as a full client.

Written by Gnomes
Updated today

How to Contact Your Kitchen

Have questions while getting set up? Here's how to reach your kitchen directly through The Food Corridor.

If you have an onboarding checklist assigned:

  1. Login to your Food Corridor account

  2. Go to your My Onboarding page

  3. Scroll to the bottom of the page

  4. Click "Send them a message"

  5. Type your question and send

If you don't have an onboarding checklist:

  1. Login to your Food Corridor account

  2. Go to your message inbox

    1. Click the envelope icon in the top right (on desktop)

    2. Select Menu > Messages (on mobile)

  3. Click 'New Message'

  4. Type your question and send

💡 Note: Messages you send through The Food Corridor are delivered directly to your kitchen's inbox, and you'll receive their responses in your Food Corridor message inbox and be notified by email.

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