How can I see the platform fees?
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Written by Gnomes
Updated over a week ago

There are 4 reports that show a breakdown of your kitchen's revenue and the applied Food Corridor platform fees: Payment Details, Monthly Revenue, Monthly Revenue by Client, and Monthly Revenue By Type.

The Payment Details report shows the revenue and platform fees on a client payment level. This will give you the most detail by showing platform fees per payment. The report shows for each client payment: the bill number, bill creation date, amount paid, payment status, platform fee, tax, net revenue, payment date, Stripe payment id, payment type, any payment notes on manual payments, Stripe payout date, and if the payment has been exported to your QuickBooks Online account.
The 3 Monthly Revenue reports show you the platform fees in total for each month. They have four main columns:

  • Gross Revenue: every dollar charged through the system, including manual payments and automatic payments

  • Tax Amount: the amount charged for taxes, if applicable

  • Platform Fee: the amount charged for TFC platform fees.

  • Net Revenue: the amount the kitchen received as revenue, net the taxes and platform fees. The tax amount will be transferred to your bank account, but you should remit to the proper authorities.

You can view and download these reports in your Reporting tab.

How can I see this in my Stripe account?

The Platform Fees include what we pay in Stripe's processing fees, so you will not incur or see any additional charge from Stripe. Stripe calls the TFC platform fees "application fees" or simply "fees". These fees can be seen in each payment or transaction in Stripe, and you will see the net if you export these payments. These fees should match up with the platform fees listed in your Payment Details report in The Food Corridor.


Dan's Donuts makes a single $100 booking in your kitchen, and pays by bank account (a 2% platform fee is applied).

If your kitchen has internalized (your kitchen pays) the platform fees:

  • Dan's Donuts pays: $100

  • TFC receives: $2

  • Your kitchen receives: $98

You'll see a platform (application) fee of $2.

If your kitchen has externalized (Dan's Donuts pays) the platform fees :

  • Dan's Donuts pays: $102

  • TFC receives: $2

  • Your kitchen receives: $100

You'll still see a platform (application) fee of $2.

The only difference between internalizing and externalizing platform fees is that the client is charged more, but the fee amount remains the same.

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