Billing

How does billing work?

How monthly and daily bills are created, shared, reviewed, and charged

Written by Gnomes
Updated over a week ago

How are Monthly Bills generated?

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How are Monthly Plans billed?

How to charge your clients for their time in the kitchen using monthly billing plans

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Updated over a week ago

How are Hourly Plans billed?

Charging your clients for their time in the kitchen using hourly, or pay-as-you-go structure

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Updated over a week ago

How are manual payments processed?

Setting up your client to pay by cash or check

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Updated over a week ago

Assigning or changing a client's billing plan or recurring charges mid-month

Assigning or changing a client's billing plan or monthly recurring charges mid-month with custom and pro-rated fees

Written by Gnomes
Updated over a week ago

How do I create a plan with rolling hours?

How you can create a plan for 50 hours, to be used over 6 months, or any other variation

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Updated over a week ago

What if I receive a one-time cash or check payment from a client?

How to reconcile an outstanding or pending bill for a client on automatic payment process who paid with a check or cash

Written by Gnomes
Updated over a week ago

How can I adjust a client's bill?

How to modify a pending or outstanding bill and edit a bill's due date.

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Updated over a week ago

When a Client goes on a monthly billing plan, will they be billed for the previous month or for the month that is upcoming?

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Updated over a week ago

Can clients pay at the end of the month, instead of pre-paying?

How to set billing plans for clients to pay in arrears

Written by Gnomes
Updated over a week ago

If a Client is put on a different plan, when does that take effect?  

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Updated over a week ago

If a Client is on a Plan and requests a "recurring booking" when are the hours deducted from their account?

Written by Gnomes
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When should I change a Client's plan?

When and how to change a client's billing plan

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How to remove a credit balance

Zero out your client's credit balance

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Updated over a week ago

How to charge a fee on the spot

How to charge fees instantly

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How do Platform Fees work?

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Updated over a week ago

How can I see the platform fees?

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Updated over a week ago

Will all one-time Fees be processed immediately?  

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How do I credit back time or money to a client?

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How do I refund a client?

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How Does PAD Processing Work?

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What is the difference if clients pay using a credit card, Automated Clearing House (ACH) or manual (physical check or cash)?

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Updated over a week ago

I'd like to accept only a certain type of payment from my Clients (for example, ACH). Can I limit what my Clients can use?

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Updated over a week ago

What action does TFC take if a food business wants to remove their payment method?

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Updated over a week ago

What if my Client doesn’t want to share their credit card information?

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How does ACH processing work, and how long does it take?

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How does manual ACH verification work?

How to verify your bank account

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How can I take a partial payment from my client?

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Interpreting Refund Receipts

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Updated over a week ago

Why should I connect with my QuickBooks Online account?

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Updated over a week ago

Readying your Quickbooks Online account to integrate with TFC

Basic set up instructions for getting your Quickbooks Online account ready to receive exports from The Food Corridor

Written by Gnomes
Updated over a week ago

Connecting to your Quickbooks Online account

How to connect your account with The Food Corridor to your Quickbooks Online

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Updated over a week ago

Interpreting Sales Receipts

Understanding information exported from TFC to your Sales Receipts in Quickbooks

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Updated over a week ago

QuickBooks FAQ

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Updated over a week ago

How does Stripe work?

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Updated over a week ago

When is money transferred from Stripe into my bank account?

Know when you get paid

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Updated over a week ago

How do I postpone collecting payment from one monthly bill?

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What happens if a payment fails?

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Updated over a week ago

What happens if a Client doesn’t have the funds in their account at time of billing?

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Updated over a week ago

What can I do if a client's payment is past due?

Reconcile outstanding and failed charges for clients on automatic payment processing

Written by Gnomes
Updated over a week ago