Recording manual payments is a necessary action for kitchen admins who accept payments outside TFC. Here, we will cover how you can record manual payments so that you and your clients will have a better picture of what they owe.

Clients on "manual" will be able to use all of the same platform services as your other clients, and invoices will still be generated for them. The only difference is that The Food Corridor will not try to bill them automatically. Clients who are set to manual payment processing can pay you outside of The Food Corridor via cash, check, e-payment, etc.

When you receive a payment from the client, you will need to manually reconcile the bill by recording the payment under the Client's Statement. If you do not record the payment, the system will send payment reminders to the client until you do so.

To reconcile the payment, go to Clients tab > Client > Statement > Record Payment > Click the bill you want the payment to apply to Under 'Apply to Specific Bill' > Enter the payment amount > Select payment type > Select the Payment Date > Add notes, such as a check number (optional) > Click 'Record Payment.'

By reconciling the payment, this will keep your reporting and revenue accurate.

The base Platform Fee is 4%, with a 2% discount applied to manual payments (cash or paper check) for kitchens on the Professional Plan or Annual Plan. For kitchens on the Starter Plan, the Platform Fee on manual payments is 4%.
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If you have externalized your Platform Fees, the discounted 2% fee will be automatically added to your client's bill at the time of payment, so you will see it reflected in their charges as usual.
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For the actual collection of these fees, The Food Corridor totals all manual Platform Fees accrued over the course of each month. If the total exceeds $5.00, it is charged to the payment method on file for the kitchen on the 1st of the following month. If the total is under $5.00, it rolls over to the next month until the $5.00 threshold is reached.
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Kitchens can view their Manual Platform Fees report at any time under Reporting > Payments > Manual Platform Fees to see what has been charged and what is upcoming.

Looking for more information on Manual Payment Processing? Check out this article.