It's easy! The kitchen manager can set up a new client (option 1), or the food business can do it (option 2).

Option 1: Set-up by the Kitchen Manager

If the client has no TFC account yet: Follow these steps, and then instruct them to build a food business profile.

If the client has a TFC account, but is not assigned to your kitchen account yet: Instruct the client to follow these steps.

Option 2: Set-up by the Food Business

If the client (food business) has no TFC account yet:

The food business needs to submit a request by signing up for an account with The Food Corridor. When they create their account, they can choose you as their "home kitchen." They can follow these steps.

If the client has a TFC account, but is not assigned to your kitchen yet:

If the food business already has an account set-up, they will simply request to join your kitchen. 

The client will need to: Log in > click the gear icon (upper righthand corner) > choose Account Settings > Business Profile. At the bottom under "Home Kitchen," they will search and select your kitchen name, then Save.

Once the request to join your kitchen has been made

You will receive a red dot notification at the upper right corner of your Prospects tab. When you click on your Prospects tab, you will see the food business as a "New" client. You can then mark them as 'in progress' and approve as a client, add documents. From the prospect's profile, you can manage their onboarding progress:

  • charge an application fee (or other one-time fee/credit)

  • view/upload their required documents

  • update their status

  • add notes

  • send them a message

More about how to manage a prospect and navigate your Prospects tab here.

Once the client is "active" and has added their payment method, they can begin booking in your kitchen, and you can begin assigning their fees, storage, and settings.

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