How do Platform Fees work?

The Food Corridor charges Platform Fees for all transactions to cover the variable cost of running the platform. The Platform Fee is not a credit card surcharge — it is a fee for platform services, with a discount available for lower-cost payment methods. Platform services include:

Platform Fees also include Stripe's processing fees, so there is no additional charge from Stripe.
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How much are the Platform Fees?

The standard Platform Fee is 4%, with a 2% discount applied when clients pay via bank transfer or manual methods:

On the Starter Plan, the Platform Fee is 4% for all payment types.

​Internalizing vs. externalizing Platform Fees

If your kitchen internalizes Platform Fees, you pay them directly as a cost of running your kitchen. If your kitchen externalizes Platform Fees, they are automatically calculated and added to your clients' charges at the time of billing.
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For example, if your client reserves 4 hours at $25 per hour and you are externalizing fees, your client will be billed $104. The Food Corridor retains the $4 Platform Fee and the remaining $100 is transferred to your Stripe Connect Account.
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Where do Platform Fees appear?

Billed funds pass through The Food Corridor's Stripe account, where Platform Fees are deducted and the remainder is transferred to your Stripe Connect Account. In Stripe, these appear as a "Fee" or "Application Fee." Platform Fees are also visible in The Food Corridor on your Payment Details report, Monthly Revenue reports, and client statements.
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Small transaction fees

For U.S. kitchens, charges under $30.00 paid by credit or debit card will include an additional $0.30 fee. For Canadian kitchens, charges under $40.00 paid by credit card or PAD will include an additional $0.40 fee.
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Here's more on viewing Platform Fees in your account.