Log In
Go to app.thefoodcorridor.com. In the top right-hand corner, click “Log in.”
Scheduling Tab
Submitted Bookings lists bookings that have been submitted by your active food business clients, who are requesting time on your space calendars. Approve or Decline these bookings, send the Client a message, or view the request on your calendar.
The "Show Calendars" dropdown is where you can view your space and reservable equipment calendars by selecting the calendars you want to see.
Need to create a booking for your kitchen or your client? You can do so here. Click 'Create New Booking' or click on the calendar to create a booking.
The "Equipment calendar" will take you to the equipment calendars you created to view anything that has been reserved by your clients.
The Daily View shows you all the spaces and equipment that have been booked on any given day.
Clients Tab
Clients Tab
The Clients tab shows all food businesses currently associated with your kitchen. Here, you can:
View inactive clients by checking the "Show Inactive" box.
Invite new clients by copying and sending them your invite link.
View or edit your sign-in sheet with the Manage Sign-In feature.
Onboarding Tab
The Onboarding tab displays prospective clients who are in the process of joining your kitchen. You can:
Communicate with them through the platform.
Guide them through your application process.
Approve them to become active clients (they'll then move to the Clients tab).
Use Onboarding Flows to streamline the process with custom checklists and automated notifications. Note: You can't assign plans or recurring fees until a prospect is approved.
Leads Tab
The Leads tab shows individuals who filled out the Lead Intake Form via your Kitchen Door listing or a shared link. These leads don’t have Food Corridor accounts yet, so communication is sent directly to their email. Review their info to determine if they’re a good fit for your kitchen.
Clients Tab functions:
General. Allows you to edit each section. Assign the client to a billing plan, select their booking approval setting, add optional Custom Report Fields, set their payment processing (auto or manual), add custom report fields, give your client a nudge to update their payment method on file, and keep track of your clients with Client Notes.
Statement. See a client's pending daily charges, pending monthly charges (starting the 1st of the month), due or past-due charges, failed charges, and paid charges. You can also see their past Statements.
Fees/Credits. Add a one-time fee (e.g. cleaning) or monthly recurring fee (e.g. membership fee) to their account. You can also add one-time or recurring credits to their accounts, to offset a future charge.
Storage. Assign units of storage to your clients. These fees are active each month and applied to your client's monthly bills until removed by you.
Monthly Charges. Shows you all the recurring charges that have been assigned to your client.
Documents. Add or access their business license, food handler card, insurance, and any other documents you require, along with expiration dates. You can also add or access any other shared docs that are viewable by you and that client only.
Bookings. See a client's current and past bookings for any given month.
Send Message. You can send direct messages to your Clients from here.
Documents Tab
Kitchen Documents
Upload and organize documents for your kitchen. Documents can be shared with clients or kept private for kitchen staff. Reorder them by dragging the three lines on the left.
Client Summary
View all documents associated with your clients. Hover over expired documents to send reminders and ensure clients stay compliant with current licenses and permits.
Filter clients by Not Uploaded, Expired Documents, or Expiring Soon for easier management.
You can also integrate FLIP with your insurance requirements. When integrated, clients can apply for FLIP directly through The Food Corridor, and their policy will automatically sync to meet your insurance document requirements—ensuring compliance and simplifying the process. For more information, check out What is FLIP and How Does it Work?
Documents Settings will allow you to add/edit/delete required documents and also "Disallow booking until a client's required documents are current" if turned on.
Billing Tab
The Billing Tab lists all payment info including pending monthly bills (starting the 1st of the month), pending daily bills, outstanding balances, client overage, and past kitchen statements. You can also connect to your Stripe Dashboard from here. Click "View Stripe Dashboard" to go into your Stripe Connect account.
Reporting Tab
Your Reporting Dashboard will show you a snapshot of the activity in your kitchen. You will be able to view and download reports for payments, bookings, storage, clients, pulse, and sign-in. If you have QuickBooks Online integrated with The Food Corridor, you will be able to export payments here.
Kitchen Settings Tab
Here is where you can access, update, and add the customizations for your kitchen:
Calendars. Add your space and equipment calendars, and set your scheduling settings, such as booking increments and when you want bookings to be created.
Onboarding. You can also utilize Onboarding Flows to create a seamless onboarding process for turning your prospects into kitchen-ready clients with custom checklists and automated notifications.
Plans. Add and edit as many billing plans as you want. You can make them standardized or customize them per client.
Storage. Add and edit your storage inventory to assign to clients in your kitchen.
Standard Fees/Credits. Create any one-time or monthly fees or credits that you may regularly charge or apply to clients using your kitchen.
Documents. Add and edit required documents, and drag and drop to re-order your documents for organization and prioritization. Enforce document compliance with the ability to disallow bookings until the required documents are current.
General. View billing client information, create and update your cancellation policy, enter a tax rate (if applicable), check off client notifications, and link to your QuickBooks Online account. If you need to change your billing date or platform fee processing, please contact us.
Gear Icon
Here is where you can easily view and update your account settings, find resources to support your kitchen and your food business clients, locate helpful articles in our Help Center, contact The Food Corridor, and log out of your account.
Account Settings
My Listing. Connect or make changes to your Kitchen Door listing.
My Account. Update your email address, add additional email addresses, reset your password, and update your notification settings and communication preferences.
Payment method. Update your kitchen's payment on file to pay for The Food Corridor.
From the resources link, you can access the Network for Incubator and Commissary Kitchen (The NICK) Facebook group and a curated list of online resources.