The Food Corridor

How food businesses can apply for FLIP Insurance through The Food Corridor Documents tab.

How do I apply for FLIP Insurance?

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Just for Food Businesses

How can I find a kitchen to rent?

How do I join my kitchen?

How do I get started on The Food Corridor?

Add or update your credit card or bank account (ACH)

How do I add or update my payment method?

How do I add my Documents?

For food business users that are needing to join multiple different kitchens

How do I add a second kitchen?

Learn how to send a message to your kitchen or your fellow food businesses renting from the kitchen

How do I message my kitchen or fellow food businesses?

Learn who you should contact when you have questions about the app or using the kitchen.

When to Contact Your Kitchen vs. The Food Corridor Support

Learn how to contact your kitchen with any onboarding questions before you have been approved as a full client.

I am onboarding with a kitchen. How do I contact them?

Getting Started

For food business users, booking how-to's

How do I book in my kitchen?

How do I cancel or edit a booking?

Troubleshooting booking errors

Instructions for Food Business users on how to sign in and out of their kitchen.

How do I digitally sign-in/out at my kitchen?

If I have to cancel a shift, do I still have to pay for those hours?

Booking and Managing Time in your Kitchen

Your payments to the kitchen are handled automatically — as long as you have a payment method on file, you're all set.

How to Pay Your Kitchen

Learn more about what will be included on your bill

How are Food Businesses charged?

If you book kitchen time through The Food Corridor, you may see a Platform Fee added to your invoice. This article explains what that fee is, why it exists, and…

Understanding Platform Fees as a Food Business

What are common reasons a payment fails? What should I do?

I want to delay payment or adjust my payment this month. Who should I talk to?

For food businesses who see the same charge appear twice on their statement or bank account — how to check, common causes, and steps to resolve.

I think I was charged twice — what do I do?

Food businesses can view their monthly invoices and payment history directly in their Food Corridor account.

How to Check Your Bill

Paying your Kitchen

How do I log-in?

How do I delete my account?

For food businesses who are stopping use of their kitchen and want to understand what to expect with their account and any outstanding charges.

I'm leaving my kitchen — what happens to my account and charges?

Explains why document reminders are sent and what to do if you have a Food Manager or ServSafe Manager certificate but are being asked for a Food Handler certificate.

Why am I getting document expiration reminders?

For food businesses: Storage is managed by your kitchen — here's how to get it added.

How can I add Storage to my account?

For Food Businesses - Keep your contact information up to date so you don't miss important messages from your kitchen.

How to Change or Add Your Email

Managing your Account

Find answers and get help from Intercom Support and Community Experts

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