Billing

What's new with billing?

Updates to billing in April and May 2019

Written by Meghan King
Updated over a week ago

How does billing work?

Written by Meghan King
Updated over a week ago

How are Monthly Bills generated?

Written by Meghan King
Updated over a week ago

How are Monthly Plans billed?

Written by Meghan King
Updated over a week ago

How are Hourly Plans billed?

Written by Meghan King
Updated over a week ago

How are manual payments processed?

Setting up your client to pay by cash or check

Written by Meghan King
Updated over a week ago

Assigning or changing a client's billing plan or recurring charges mid-month

Written by Meghan King
Updated over a week ago

How do I create a plan with rolling hours?

How you can create a plan for 50 hours, to be used over 6 months, or any other variation

Written by Meghan King
Updated over a week ago

What if I receive a one-time cash or check payment from a client?

Written by Meghan King
Updated over a week ago

When a Client goes on a monthly billing plan, will they be billed for the previous month or for the month that is upcoming?

Written by Meghan King
Updated over a week ago

Can clients pay at the end of the month, instead of pre-paying?

How to set billing plans for clients to pay in arrears

Written by Meghan King
Updated over a week ago

If a Client is put on a different plan, when does that take effect?  

Written by Meghan King
Updated over a week ago

If a Client is on a Plan and requests a "recurring booking" when are the hours deducted from their account?

Written by Meghan King
Updated over a week ago

When should I change a Client's plan?

Written by Meghan King
Updated over a week ago

How do Platform Fees work?

Written by Meghan King
Updated over a week ago

How can I see the platform fees?

Written by Gnomes
Updated this week

Will all one-time Fees be processed immediately?  

Written by Meghan King
Updated over a week ago

How do I credit back time or money to a client?

Written by Meghan King
Updated over a week ago

How do I refund a client?

Written by Meghan King
Updated over a week ago

What is the difference if clients pay using a credit card, Automated Clearing House (ACH), or manual (physical check or cash)?

Written by Meghan King
Updated over a week ago

I'd like to accept only a certain type of payment from my Clients (for example, ACH). Can I limit what my Clients can use?

Written by Meghan King
Updated over a week ago

What action does TFC take if a food business wants to remove their payment method?

Written by Meghan King
Updated this week

What if my Client doesn’t want to share their credit card information?

Written by Meghan King
Updated over a week ago

How does ACH processing work, and how long does it take?

Written by Meghan King
Updated over a week ago

How does ACH verification work?

How to verify your bank account

Written by Meghan King
Updated over a week ago

How can I take a partial payment from my client?

Written by Meghan King
Updated over a week ago

How does Stripe work?

Written by Meghan King
Updated over a week ago

When is money transferred from Stripe into my bank account?

Know when you get paid

Written by Meghan King
Updated over a week ago

How do I postpone collecting payment from one monthly bill?

Written by Meghan King
Updated over a week ago

What happens if a payment fails?

Written by Meghan King
Updated over a week ago

What happens if a Client doesn’t have the funds in their account at time of billing?

Written by Meghan King
Updated over a week ago

Why is my client getting a payment failed email and what can I do?

Written by Meghan King
Updated over a week ago