Billing

What's new with billing?

Updates to billing in April and May 2019

Written by Meghan King
Updated over a week ago

How does billing work?

Written by Meghan King
Updated over a week ago

How are Monthly Bills generated?

Written by Meghan King
Updated over a week ago

How are Monthly Plans billed?

Written by Meghan King
Updated over a week ago

How are Hourly Plans billed?

Written by Meghan King
Updated over a week ago

How are manual payments processed?

Setting up your client to pay by cash or check

Written by Meghan King
Updated over a week ago

Assigning or changing a client's billing plan or recurring charges mid-month

Written by Meghan King
Updated over a week ago

How do I create a plan with rolling hours?

How you can create a plan for 50 hours, to be used over 6 months, or any other variation

Written by Meghan King
Updated over a week ago

What if I receive a one-time cash or check payment from a client?

Written by Meghan King
Updated over a week ago

When a Client goes on a monthly billing plan, will they be billed for the previous month or for the month that is upcoming?

Written by Meghan King
Updated over a week ago

Can clients pay at the end of the month, instead of pre-paying?

How to set billing plans for clients to pay in arrears

Written by Meghan King
Updated over a week ago

If a Client is put on a different plan, when does that take effect?  

Written by Meghan King
Updated over a week ago

If a Client is on a Plan and requests a "recurring booking" when are the hours deducted from their account?

Written by Meghan King
Updated over a week ago

When should I change a Client's plan?

Written by Meghan King
Updated over a week ago

How do Platform Fees work?

Written by Meghan King
Updated over a week ago

How can I see the platform fees?

Written by Gnomes
Updated over a week ago

Will all one-time Fees be processed immediately?  

Written by Meghan King
Updated over a week ago

How do I credit back time or money to a client?

Written by Meghan King
Updated over a week ago

How do I refund a client?

Written by Meghan King
Updated over a week ago

What is the difference if clients pay using a credit card, Automated Clearing House (ACH), or manual (physical check or cash)?

Written by Meghan King
Updated over a week ago

I'd like to accept only a certain type of payment from my Clients (for example, ACH). Can I limit what my Clients can use?

Written by Meghan King
Updated over a week ago

What action does TFC take if a food business wants to remove their payment method?

Written by Meghan King
Updated over a week ago

What if my Client doesn’t want to share their credit card information?

Written by Meghan King
Updated over a week ago

How does ACH processing work, and how long does it take?

Written by Meghan King
Updated over a week ago

How does ACH verification work?

How to verify your bank account

Written by Meghan King
Updated over a week ago

How can I take a partial payment from my client?

Written by Meghan King
Updated over a week ago

How does Stripe work?

Written by Meghan King
Updated over a week ago

When is money transferred from Stripe into my bank account?

Know when you get paid

Written by Meghan King
Updated over a week ago

How do I postpone collecting payment from one monthly bill?

Written by Meghan King
Updated over a week ago

What happens if a payment fails?

Written by Meghan King
Updated over a week ago

What happens if a Client doesn’t have the funds in their account at time of billing?

Written by Meghan King
Updated over a week ago

What can I do if a client's payment is past due?

Reconcile outstanding and failed charges for clients on automatic payment processing

Written by Meghan King
Updated over a week ago