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Billing
Billing
The how, what, where, when, why, and who of money matters
32 articles in this collection
Written by
Meghan King
and
Gnomes
What's new with billing?
Updates to billing in April and May 2019
Written by
Meghan King
Updated over a week ago
Billing - How
How does billing work?
Written by
Meghan King
Updated over a week ago
How are Monthly Bills generated?
Written by
Meghan King
Updated over a week ago
How are Monthly Plans billed?
Written by
Meghan King
Updated over a week ago
How are Hourly Plans billed?
Written by
Meghan King
Updated over a week ago
How are manual payments processed?
Setting up your client to pay by cash or check
Written by
Meghan King
Updated over a week ago
Assigning or changing a client's billing plan or recurring charges mid-month
Written by
Meghan King
Updated over a week ago
How do I create a plan with rolling hours?
How you can create a plan for 50 hours, to be used over 6 months, or any other variation
Written by
Meghan King
Updated over a week ago
What if I receive a one-time cash or check payment from a client?
Written by
Meghan King
Updated over a week ago
Billing - When
When a Client goes on a monthly billing plan, will they be billed for the previous month or for the month that is upcoming?
Written by
Meghan King
Updated over a week ago
Can clients pay at the end of the month, instead of pre-paying?
How to set billing plans for clients to pay in arrears
Written by
Meghan King
Updated over a week ago
If a Client is put on a different plan, when does that take effect?
Written by
Meghan King
Updated over a week ago
If a Client is on a Plan and requests a "recurring booking" when are the hours deducted from their account?
Written by
Meghan King
Updated over a week ago
When should I change a Client's plan?
Written by
Meghan King
Updated over a week ago
Fees, Credits, Deposits, and Refunds
How do Platform Fees work?
Written by
Meghan King
Updated over a week ago
How can I see the platform fees?
Written by
Gnomes
Updated over a week ago
Will all one-time Fees be processed immediately?
Written by
Meghan King
Updated over a week ago
How do I credit back time or money to a client?
Written by
Meghan King
Updated over a week ago
How do I refund a client?
Written by
Meghan King
Updated over a week ago
Payment Methods
What is the difference if clients pay using a credit card, Automated Clearing House (ACH), or manual (physical check or cash)?
Written by
Meghan King
Updated over a week ago
I'd like to accept only a certain type of payment from my Clients (for example, ACH). Can I limit what my Clients can use?
Written by
Meghan King
Updated over a week ago
What action does TFC take if a food business wants to remove their payment method?
Written by
Meghan King
Updated over a week ago
What if my Client doesn’t want to share their credit card information?
Written by
Meghan King
Updated over a week ago
How does ACH processing work, and how long does it take?
Written by
Meghan King
Updated over a week ago
How does ACH verification work?
How to verify your bank account
Written by
Meghan King
Updated over a week ago
How can I take a partial payment from my client?
Written by
Meghan King
Updated over a week ago
Receiving Payments and Reconciliation
How does Stripe work?
Written by
Meghan King
Updated over a week ago
When is money transferred from Stripe into my bank account?
Know when you get paid
Written by
Meghan King
Updated over a week ago
How do I postpone collecting payment from one monthly bill?
Written by
Meghan King
Updated over a week ago
Payment Troubleshooting
What happens if a payment fails?
Written by
Meghan King
Updated over a week ago
What happens if a Client doesn’t have the funds in their account at time of billing?
Written by
Meghan King
Updated over a week ago
What can I do if a client's payment is past due?
Reconcile outstanding and failed charges for clients on automatic payment processing
Written by
Meghan King
Updated over a week ago